NHSE SQUIRE Sussex Stroke Catalyst Improvement Programme 2022-2024
Designed and mobilised pilot service, aligned with NHS personalisation strategy and local stroke system strategy, addressing unmet needs identified during the 3 month learning phase, demonstrating impact of personalisation on patient experience and outcomes.
Created workforce solutions through skill mix analysis and introduction of non-clinical healthcare professionals and Health Builders (Lived Experience/Stroke Survivors) and integrated into the acute system, delivering impactful and cost-effective solutions.
Embedded 'what matters most' conversation with stroke survivors and family, in acute services and throughout people's recovery journey across community settings and onward.
Delivered outcomes and experience data that significantly exceeded the local NHS norms. Increases in experience against Sussex benchmark ranged from 13% to 73%
Integrated stroke survivors/lived experience to provide peer support functions within service delivery to actively support patients and actively influencing service provision.
A high impact of the project, and learning shared in both local and national NHSE SQUIRE forums.
During my 10 years with Here, I had the privilege to lead for NHSE SQUIRE commissioned Stroke Catalyst Improvement Project in Sussex. This was a highly impactful and purposeful collaboration among providers across acute, primary, and secondary care, as well as Third sector and Voluntary, Community, and Social Enterprises (VCSE), centring projects around patients, carers, and individuals with lived experience.
Summary
Impact Videos
Video from Here, Care Unbound Ltd, used to demonstrate project impact.
Key Impact Data
92%
felt supported in returning to hobbies/activities that mattered to them.
45% higher than the Sussex PREM survey 2023
95%
reported improvement or maintenance in activation.
95%
achieved all their ‘what matters most’ goals
(mental health, mobility, pain management, personal care and usual activities)